Terms of service
Terms of Service
OVERVIEW
This website is operated by REL Glow Hair & Beauty Products. Throughout the site, the terms “we”, “us” and “our” refer to Relglow. Relglow offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms, conditions, and policies referenced herein.
These Terms of Service apply to all users of the site, including browsers, customers, merchants, and contributors of content.
Please read these Terms carefully before using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state or province of residence, or that you have given consent for any minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose or violate any laws in your jurisdiction.
You must not transmit any viruses or harmful code.
A breach of any Terms will result in immediate termination of your access to the Service.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone at any time for any reason.
Your content (excluding credit card information) may be transferred unencrypted across networks and adapted to technical requirements. Credit card information is always encrypted during transfer.
You agree not to reproduce, duplicate, copy, sell, or exploit any part of the Service without written permission.
SECTION 3 – ACCURACY OF INFORMATION
We are not responsible if information available on this site is inaccurate, incomplete, or outdated.
The material on this site is provided for general information only and should not be solely relied upon without consulting more accurate sources.
We reserve the right to modify website content at any time without obligation to update information.
SECTION 4 – MODIFICATIONS TO SERVICES AND PRICES
Prices may change without notice for promotional or seasonal sales.
The minimum order value is $25 AUD.
By using a payment card, you confirm you are authorised to use that payment method.
We reserve the right to modify or discontinue any part of the Service without notice.
All prices on this website are listed in Australian Dollars (AUD) and include GST where applicable.
Shipping
Relglow ships Australia-wide using various couriers and may also ship internationally using DHL.
Customers are responsible for any customs duties, taxes, or import charges applicable in their country.
SECTION 5 – PRODUCTS OR SERVICES
Some products may only be available online and may have limited quantities.
All products are subject to return or exchange according to our Refund Policy.
We strive to display product colours and images accurately, but we cannot guarantee your device will display colours correctly.
We reserve the right to limit product sales by person, region, or jurisdiction.
SECTION 6 – BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse or cancel orders at our discretion.
You agree to provide accurate and current purchase and account information, including email addresses and payment details.
For more information, please review our Refund Policy.
SECTION 7 – THIRD-PARTY TOOLS
We may provide access to third-party tools without monitoring or control.
Your use of third-party tools is entirely at your own risk and discretion.
SECTION 8 – THIRD-PARTY LINKS
Our website may contain links to third-party websites.
We are not responsible for the content, accuracy, or practices of third-party websites or services.
SECTION 9 – USER COMMENTS AND FEEDBACK
If you submit comments, ideas, suggestions, or feedback, you agree that we may use, edit, publish, or distribute them without restriction or compensation.
You agree your comments will not violate any rights of third parties or contain unlawful or harmful material.
SECTION 10 – PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy.
SECTION 11 – ERRORS AND OMISSIONS
Occasionally there may be typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, or availability.
We reserve the right to correct errors and update information without prior notice.
SECTION 12 – PROHIBITED USES
You are prohibited from using the site:
- For unlawful purposes
- To violate laws or regulations
- To infringe intellectual property rights
- To transmit malware or viruses
- To collect personal information unlawfully
- To spam, phish, crawl, or scrape data
- To interfere with website security
Violation of prohibited uses may result in termination of your access to the Service.
SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee uninterrupted or error-free service.
All products and services are provided “as is” and “as available” without warranties of any kind.
Relglow shall not be liable for any damages, losses, or claims arising from your use of the Service or products purchased through the website.
SECTION 14 – INDEMNIFICATION
You agree to indemnify and hold harmless Relglow, its employees, affiliates, partners, and service providers from any claims arising from your breach of these Terms or violation of any law.
SECTION 15 – SEVERABILITY
If any provision of these Terms is determined to be unlawful or unenforceable, the remaining provisions shall remain valid and enforceable.
SECTION 16 – TERMINATION
These Terms remain effective unless terminated by either party.
We may terminate access to the Service immediately if you fail to comply with any Terms.
SECTION 17 – ENTIRE AGREEMENT
These Terms of Service constitute the entire agreement between you and Relglow regarding use of the Service.
SECTION 18 – GOVERNING LAW
These Terms of Service shall be governed by and construed in accordance with the laws of Victoria, Australia.
Business Address:
PO BOX 3021, Thornhill Park, VIC 3335, Australia
SECTION 19 – CHANGES TO TERMS OF SERVICE
We reserve the right to update or replace any part of these Terms at any time by posting updates on our website.
Continued use of the website constitutes acceptance of those changes.
SECTION 20 – CONTACT INFORMATION
Questions about the Terms of Service should be sent to:
Email: info@relglow.com.au
Phone: (+61) 421 777 954
Address: PO BOX 3021, Thornhill Park, VIC 3335, Australia